What is Sunrise Bot and how to use it?

+ An Artificial Intelligence (AI) chatbot trained to answer a range of energy questions for Scottish energy households and small businesses

+Quick look up into Advice Scot’s extensive energy knowledge base 

+24/7 service – get your doubts clarified and prepare better if you have a call back session with an energy advisor

– Note: not all types of questions are suitable here. If you need Urgent assistance, at risk of being off-supply or vulnerable, call us instead. 

-I can only guide you on energy matters or record your issue. Human agents will then be able to escalate your issue with Energy Supplier or Ombudsman

-I’m new. Please try me out and leave your feedback.

How to use AI chat
I loved my experience with this. The answer was hiding in plain sight. I got what I needed so my issue could be escalated with my supplier. The bot found it in seconds!
Anna Maria
Energy Customer

Hit the wee round black chat icon bottom right below to start